Privacy Policy




Effective as of: November 1, 2021


Unstuck Minds Profile Privacy Policy

This is the privacy policy of Unstuck Minds, LLC. (referred to as UM, “we”, “us” or “our” in this privacy policy). This privacy policy will inform you as to how we handle your personal data when you visit our website and tell you about your privacy rights.

If you are located in the European Economic Area you may have additional rights as set forth in Section 8. If you are a California resident, you may have additional rights as set forth in Section 9 (California Residents).




This privacy policy aims to give you information on how UM collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to register/join, subscribe to our blog, and/or sign up for any other activity through our website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.


UM is the controller and responsible for your personal data.

We have appointed a Privacy Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the Privacy Officer using the details set out below.


Privacy Officer
Unstuck Minds, LLC
16099 Longvista Drive, Dallas TX, 75248



In the event of a dispute, you may have the right to make a complaint with your local authorities. We would, however, appreciate the chance to deal with your concerns first because your privacy is important to us.


This version was last updated on the date first set forth above. Historic versions can be obtained by contacting our Privacy Officer. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us, if applicable.


This website may include links to third-party websites, plug-ins and/or applications, including those of our affiliates. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.


Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which may include the following categories:

  • Identity Data includes first name, last name, username or similar identifier, gender, responsibility level, title, and certification status.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Transaction Data includes details about services you have obtained from us, including registrations and credit card information.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, registrations, and sign-ups by you.
  • Usage Data includes information about how you use our website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences (including as to the Mailing List).

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Do not share any Special Categories of Personal Data with us.






We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity and Contact Data by filling in forms or by corresponding with us by mail, phone, email or otherwise. This includes personal data you provide when you:
  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third parties or publicly available sources. We do not collect information about you from third parties.


We will only use your personal data in for research purposes or as a value-added service to you or your organization. Most commonly, we will use your personal data in the following circumstances:

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.
  • Where you give us your consent to send you UM communications or to share your personal data with third parties (or list it publicly in a directory).

Generally, we do not rely on consent as a legal basis for processing your personal data because we do not send third-party marketing communications. In any event, if we send you any third-party communications, you will have the opportunity to Opt-Out.


Examples of how we use your personal data include:

i. To personalize your experience on our website, as a subscriber or potential subscriber. Your information assists us to better respond to your individual needs.

ii. To improve the website. We continually strive to improve our website offerings based on the information and feedback we receive from you.

iii. To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.

iv. To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

v. To send periodic emails and electronic messages. The email address or other electronic addresses you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional organization news, updates, related product or service information, etc.


We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact the Privacy Officer if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.


Type of data

Lawful basis for processing

To register you as a new user or subscriber

(a) Identity
(b) Contact

Performance of a contract with you

To manage our relationship with you which will include:
(a) Notifying you about changes to our policies or terms of service

(a) Identity
(b) Contact
(c) Profile
(d) Marketing and Communications

(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To administer and protect our operations and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)

(a) Identity
(b) Contact
(c) Technical

(a) Necessary for our legitimate interests (for running our operation, provision of administration and IT services, network security, to prevent fraud etc.)
(b) Necessary to comply with a legal obligation

To use data analytics to improve our website and visitor experiences

(a) Technical
(b) Usage

Necessary for our legitimate interests (to keep our website updated and relevant)


For purposes of understanding the way in which we use your personal data, here is an explanation of key terms in the table above:

  • "Legitimate Interest" means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting our Privacy Officer.
  • "Performance of Contract" means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • To "comply with a legal or regulatory obligation" means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.


All marketing is done in connection with subscriber interests and opportunities and each individual will have the opportunity to Opt-Out from such marketing. We rely on our legitimate interests to market to you.


Although currently no third parties are used for marketing purposes, we will get your express opt-in consent before we share your personal data with any company outside UM for marketing purposes.


Creating an account does not automatically opt you in to receive marketing messages or other communications from us. If you choose to be added to our mailing list, you will be given the opportunity to opt-out at any time.

You have many choices about your data, including:

  • You can update and correct most of your personal data through your account. If this is not possible, you can ask us to update your data, particularly in cases of inaccuracy, by contacting the Privacy Officer,
  • You can opt-out of email communications by contacting by contacting the Privacy Officer, for assistance in doing so.
  • You may also revoke your consent to processing and ask us to delete your data.


A cookie is a small text file that can be stored on your computer when you visit websites. Information is saved in this text file to ensure a smooth and interactive experience on the internet. Cookies usually also have an expiration date. For example, some cookies are automatically deleted when you close your browser (so-called session cookies), while others can be stored longer on your computer, sometimes until you delete them manually (so-called permanent cookies).

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For additional information, please see our Cookie Policy.


We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact the Privacy Officer.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.


We may have to share your personal data for the purposes set out in the table in Paragraph 4 above, as follows:

  • Service providers, acting as processors, based in the United States who provide IT, payment processing, web hosting, web design, conference app hosting, elections, surveys, webinars, and system administration services.
  • Professional advisers, acting as processors or joint controllers, including lawyers, auditors and insurers based in the United States who provide consultancy, legal, and insurance services.
  • State and federal government agencies, regulators and other authorities, who may require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes.


We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.



We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we may have to keep basic information about our subscribers (including contact, identity, and transaction data) for up to seven years after they cease being subscribers (for tax purposes.)

In some circumstances, you can ask us to delete your data: see Request erasure below for further information.





If you are an individual located in the European Economic Area (EEA), you may have additional rights as set forth below. If you wish to exercise any of these rights please contact our Privacy Officer.


You have the right to:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.





You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.


We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.


We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.


If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third parties’ direct marketing purposes. Pursuant to California Civil Code Section 1798.83(c)(2), we do not share personal information of individuals with others for their direct marketing purposes to those individuals without the individuals' prior written consent. This provision does not apply for purposes of business-to-business marketing.

Update 11/1/2021

Cookie Policy


Unstuck Minds, LLC. (“UM”, “we”, “us”, “our”), uses cookies on the Site. This Cookie Policy explains what cookies are, how cookies are used on the Site and how you turn off cookies on the Site. It also explains the role of third-party providers with respect to cookies on the Site.

A. What Is a Cookie?

Cookies are small text files stored on your device when you access most websites on the internet or open certain emails. We use the term “cookie” to refer to cookies and technologies that perform a similar function to cookies (e.g., tags, pixels, web beacons, etc.). Cookies can be read by the originating website on each subsequent visit and by any other website that recognizes the cookie. Cookies may be set by us (“first-party cookies”) or by a third party (“third-party cookies”).

We use first party "functional" cookies to keep the content of our website up-to-date and running. This means that these cookies are essential to the proper functioning of this website. It is not possible to refuse these cookies if you want to visit our website. We use other first-party cookies for analytical purposes. We install these analytical cookies to quantify the visits (traffic) on the website. This allows us to know how many times a particular page has been consulted. We use this information only to improve the content of our website or as a basis for a new campaign by determining certain topics of great interest.

Some cookies are “persistent” cookies. They remain on a device for the period of time specified in the cookie. Persistent cookies are activated each time the user visits the Site that created the particular cookie. Another type of cookie is a “session” or “transient” cookies. These cookies contain information that is stored on a temporary memory location and then deleted after the session is completed or the browser is closed.

B. Information Collected

The cookies we use collect certain information about users of the Site, including browser used to access the site, date and time, the URL of the page being loaded, users who have visited a particular website(s), any previously assigned cookie identification (a unique identifier assigned to a user to identify repeat visitors), browser window size, the geographic location of the user, device and operating system used to access the Site. The information we collect from these cookies is used to determine information about a user’s visit to our Site, including the number of visits, average time spent, pages viewed, navigation history through the website, and other statistics. 

The information collected is used to enhance the users experience while visiting our Site and to improve the performance of our Site by, among other things, allowing us to monitor Site performance, making the Site easier to use, measuring the effectiveness of promotional placements, remembering settings, tracking activities, analyzing trends, and tailoring the Site (including the ads and offers a user receives) to better match a user’s interests and preferences. We also use cookies to understand users’ browsing and buying activities so that we can measure the success of online advertising campaigns we run on the Site. Our Site also uses a category of cookies called web beacons (either directly or from our partners) to determine if a user has visited a particular website.

C. How to Opt-Out

You can make decisions about your privacy and the ads you receive. Users who prefer not to accept certain cookies can set their Internet browser to notify them when they receive a cookie or to prevent cookies from being placed on their hard drive. If you consent to our collection of cookies and you subsequently wish to withdraw your consent, you will need to manage the settings on your web browser to delete all cookies and disallow further acceptance of cookies. Please note that disabling cookies on your browser will prevent us from tracking your activities in relations to our Site, however, it may also disable some of the functions and features of the Site and the Site may not work properly.

You can choose to restrict or block cookies through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit and Please note that certain cookies may be set as soon as you visit the Site, but you can remove them using your browser settings.

For more information about online behavioral advertising and to opt out of targeted advertising, visit: Network Advertising Initiative:, Digital Advertising Alliance:, European Interactive Digital Adverting Alliance (EDAA): and However, please be aware that restricting or blocking cookies set on the Site may impact the functionality or performance of the Site, or prevent you from using certain services provided through the Site. It may also affect our ability to update the Site to cater for user preferences and improve performance.



D. Third-Party Websites

Please note that when using our Site you may be directed to other websites. These websites may use their own cookies, and we do not have control over the placement and use of cookies on third-party websites, even if we directed you to that website (e.g., social media platforms may have separate cookie practices).

E. Other Technologies

We may store certain information in server logs, including IP address and device information, and collect and store information on your device using local storage objects; other tracking technologies we use include scripts, tags, MAC address, IMEI device number and pixels. Certain pages on the Site and our emails may contain pixel tags (also referred to as web beacons, web bugs, tracking pixels, java tags and clear gifs). These other technologies allow us and our service providers to: customize communications that we send to you and content provided to you on our Site; collect usage statistics on the use of the Site and our emails; and collect statistics regarding the way you use our Site and interact with emails that we sent to you.

F. Questions

Should you have any questions, concerns or a complaint about this Cookie Policy, please contact our Privacy Officer, as follows:

Privacy Officer
Unstuck Minds, LLC
16099 Longvista Drive, Dallas TX 75248